Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service
1 (844) 684-2255
EyeMed (Vision)

24/7 Nurseline

1 (800) 581-0368

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

BCBSTX Internet Help Desk

The Internet Help Desk is available 24 hours a day, 7 days a week.
1 (888) 706-0583
If you have questions about your BCBSTX Member Account, please call the Internet Help Desk